PROVIDING ACCESS TO VITAL COMMUNITY SERVICES

COULBY NEWHAM

Reduced public transport services meant that it was more difficult for local residents and shoppers to access Parkway Shopping Centre in Coulby Newham, near Middlesbrough

 

Challenges:

Not only a centre for commerce but an important piece of community infrastructure the centre provides vital facilities such as a Post Office and a place where people can socialise and engage
Initially set up for a trial period of 2 months, a minibus was hired one day a week to provide transport to the centre from nearby villages for the elderly and isolated

 

Strategy:

Minibus service timed to coincide with the day pensions are collected
Service was popular and increased to twice a week
Improving access to the centre helped it stay relevant as a place to shop and for social engagement
Service has now been in operation for two years

 

Contact: Ruth Moorhouse

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