Pentagon Shopping Centre


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Average Total Spend (£) 31.59
The average total spend of our customers per visit
Travel < 20 mins 76%
% of customers travelling under 20 mins to centre
Use Click and Collect 32%
Use Click and Collect
Floor Area 382,364 sq ft
The total area of the centre
Which products groups have you bought from 47% bought food and drink
The type of product our customers purchased
Average Catering Spend (£) 6.79
The average retail spend of our customers per visit
Travel Method 33% travel by car
% of customers travelling by car
Average Number Of Visits Per Year 78
Average Number Of Visits Per Year
Average dwell time 72 mins
The average length of stay for each customer
Visit once a week 68%
% of customers visiting at least once a week
Additional Retail Spend If Used Click and Collect (£) 11.8
Additional Retail Spend If Used Click and Collect (£)
Don't Shop Online 43%
Purchase Rate 89%
% of customers who make a purchase each visit
Travel < 10 mins 47%
'% of customers travelling under 10 mins to centre
Average Grocery Spend (£) 21.66
The average grocery spend of our customers per visit
Average Retail Spend (£) 31.00
The average retail spend of our customers per visit
Car Parking Spaces 433
Number of car parking spaces available
Number of Tenants 108
The total number of tenants in centre
Browse Instore Before Buying Online 40%
Browse Instore Before Buying Online
Footfall 8.5 million
Total footfall for 12 months
In Store Fulfilment Level 86% found everything they wanted
In Store Fulfilment Level
Net Promoter Score 65%
Net Promoter Score

Chatham is the commercial heart of the Medway region, located approximately 48km (30 miles) to the South East of London, 11km (7 miles) north of Maidstone and closely linked to the nearby towns of Rochester and Gillingham.

Chatham has a resident population of 77,000 and draws shoppers from the whole Medway region. The Pentagon Centre dominates the retailing in Chatham with over 330,000 sq. ft. of retail and 430 car parking spaces. The centre is home to national retail brands such as Boots, New Look, Wilko, JD Sports and Sainsbury's complemented by strong local businesses and catering options.

In 2016 Chatham was ranked #51 in the UK’s Hot 100 Retail Locations by Property Week. This reflects the town’s position as one of the best opportunities for investors due to its high potential population growth and scope to increase the retail offer.

Chatham has an important maritime and military heritage going back for over 400 years, and the revamped Historic Dockyard Chatham was the birthplace of plenty of illustrious ships including Nelson's HMS Victory.

  • Shopping Centre Space
  • Vacant Unit
  • Available to Let
  • Not in Ownership
Chopstix Jenisys Dw Sports Etiquette Clintons Sky Select Wilko Sainsbury's Wilko Boots D & A Toys Kwik Film Darker Times British Heart Foundation Chaista Centa-Co Jesse's Café The Mobility Shack CEX Greggs Vacant Subway Toys 4 U Game Superdrug Deichmann JD Sports Three Card Factory Life is Sweet Dorothy Perkins Burton Foot Looker O2 Pandora Vodafone EE Warren James New Look Muffin Break Vacant Timpson Yours The Works Poundland The Entertainer Supercuts Coral Adecco Vacant Warhammer Vacant Vacant Baobab Vacant BUS STATION Vacant Baobab Zukes Comes

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