The Mercury Shopping Centre


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Average Retail Spend (£) 32.26
The average retail spend of our customers per visit
Footfall 9.70 million
Total footfall for 12 months
Travel < 10 mins 26%
'% of customers travelling under 10 mins to centre
Average Total Spend (£) 45.94
The average total spend of our customers per visit
Average Number Of Visits Per Year 65
Average Number Of Visits Per Year
Net Promoter Score 92%
Net Promoter Score
Car Parking Spaces 990
Number of car parking spaces available
Average Grocery Spend (£) 30.11
The average grocery spend of our customers per visit
Average dwell time 65 mins
The average length of stay for each customer
In Store Fulfilment Level 95% found everything they wanted
In Store Fulfilment Level
Travel Method 47% travel by car
% of customers travelling by car
Travel < 20 mins 64%
% of customers travelling under 20 mins to centre
Browse Instore Before Buying Online 24%
Browse Instore Before Buying Online
Floor Area 188,000 sq ft
The total area of the centre
Number of Tenants 54
The total number of tenants in centre
Visit once a week 63%
% of customers visiting at least once a week
Average Catering Spend (£) 11.18
The average retail spend of our customers per visit
Purchase Rate 96%
% of customers who make a purchase each visit
Time in centre 31% spent more than 1 hour
The total time each customer spent in centre
Use Click and Collect 10%
Use Click and Collect

The Mercury Shopping Centre within the heart of Romford is an enclosed scheme comprising 188,000 sq ft of shopping and leisure facilities over four levels. It is arranged around a central atrium with escalators, lifts and staircases providing vertical circulation. The scheme opened in 1990 and was subsequently expanded in 2006.

The centre has 40 retail units and a 950 space car park anchored by Asda, Wilko's, Poundland & Cards Direct. The scheme also provides a strong leisure and catering offer including Mecca Bingo, a Premier Cinema, Stages Performance Academy, McDonalds and Subway.

Romford is the fourth largest retail centre in London and one of the top 15 retail centres in the south-east of England. Romford is well connected to the national road network in close proximity to the A12 and A13 providing direct access to Central London, the M25 and the M11.

Rail services to London Liverpool Street are frequent with a fastest journey time of 17 minutes. The arrival of Crossrail in late 2021 will further shorten journey times to Central London. Romford is also well served by public buses with in excess of 30 routes providing access to Havering, Redbridge, Barking & Dagenham and the rest of Essex.

  • Shopping Centre Space
  • Vacant Unit
  • Available to Let
  • Not in Ownership
Thomson Three Warren James Menkind The Shoe Store Yours Superdrug Vacant Blue Inc Teatots Limited Choice CEX Game Bonmarche Cards Direct Vodafone Godfreys Asda Wilko Peacocks The Entertainer Notting Hill BB's Coffee & Muffins Doctor Han Mosco Poundland Subway Bravo Vida McDonalds PREMIERE CINEMAS MECCA BINGO STAGES MANAGEMENT SUITE GROUND FLOOR FIRST FLOOR SECOND FLOOR MERCURY GARDENS

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